How do I report someone?

We do not tolerate any discrimination or harmful behavior. If you feel like you have encountered a difficult situation with one of your matches you can choose to block or report a user by clicking More icon on the chat tab. From there, you can choose to unmatch the user and report. Tell us the reason for your action and we will investigate the issue and take action to prevent such incidents from occurring again.

I’ve been hacked

In the unlikely event that your account has been hacked or compromised please contact us immediately by sending an email to accountissues@blixrapp.com. We also recommend that you contact your email provider and check with your bank if you added a card onto your blixr account to ensure no personal information has been taken.

Someone is impersonating me

blixr enforces selfie verification to avoid such incidents. However, in the unlikely event that your account has been hacked or compromised please contact us immediately by sending an email to accountissues@blixrapp.com.

Reporting something that happened offline

If you've been the victim of a crime or feel you're in immediate physical danger, it's important that you contact your local law enforcement for help as soon as possible. Our users' safety is of utmost importance. To report a serious incident, please contact us and include the following information:

• Details about the incident you are reporting

Safety tips from blixr

Meeting new people is exciting, but you should always be cautious when interacting with someone you don’t know. Use your best judgment and put your safety first, whether you are exchanging initial messages or meeting in person. While you can’t control the actions of others, there are things you can do to help you stay safe during your blixr experience. Plan to meet in a public setting Meet for the first few times in a populated, public place — never at your home, your date’s home, or any other private location. If your date pressures you to go to a private location, end the date. You have 10 days to get to know your matches Spend some time getting to know the user before deciding on meeting in person. Online interactions are not as interactive as meeting in person but before you do decide to plan it and DateUp or TeamUp with your connections, we advise you to use your judgment wisely. Protect Your Personal Information Never share personal information, such as your bank account details, home or work address, or details about your daily routine with people you don’t know. Date didn’t go as planned? Don’t be afraid to cut your date short, you don’t owe anyone an explanation. Report All Suspicious and Offensive Behavior You know when someone’s crossed the line and when they do, we want to know about it. Block and report anyone that violates our terms. Here are some examples of violations:

• Requests for money or donations