Effective date: Last updated on 28 June, 2020.
Thanks for using our products and services ("Services"). The Services are provided by blixr Ltd. ("blixr", "us", "company", "app"), registered at Kemp House, 152-160 City Road, London, EC1V 2NX.
This explains how we collect, store, protect, and share your information, and with whom we share it. We suggest you read this in conjunction with our brilliant ‘Terms and Conditions of Use’. While you're enjoying the blixr mobile application ("App"), there are many different ways you can use our services – to search for and share information, to communicate with other people or to create new content. When you share information with us, for example by creating a blixr account, we can make those services even better – to show you more relevant search results and ads, to help you connect with people, or to make sharing with others quicker and easier. As you use our services, we want you to be clear how we’re using information and the ways that you can protect your privacy.
What information we collect and why we collect it.
How we use that information.
The choices we offer, including how to access and update information.
Your legal rights regarding the personal data.
If you have any questions or comments about this Policy, please feel free to contact us at firstname.lastname@example.org
1. Information we collect
We collect information in the following ways:
Information you give us through Registration
When you sign up for a blixr account, we’ll ask for personal information, like:
Date of birth;
You will also be required to create a password in connection with the registration of your Account. You will have full control over the user profile and can correct or update any information, by simply logging into your blixr account. Registration information, such as your name and username may be visible to the public on your profile page.
Information we get from your use of our services.
We collect information about you, such as: full name, address and email address. We may share this information with third parties for purposes relating to, for example, other features of the app or any of our loyalty programmes.
blixr receives your email address, and may track your IP address, as well as the information you send to us to help you in the future and keep records of communications with you, including any complaints that are received from you about other Users, or vice versa. blixr only discloses logged in user and commenter IP addresses under the same circumstances.
We recommend and encourage you (and all our members) to think carefully about the information you disclose about yourself. We also do not recommend that you put email addresses, URLs, instant messaging details, phone numbers, full names or addresses, credit card details, national identity numbers, drivers' license details and other sensitive information, which is open to abuse and misuse, on your profile.
Please be careful about posting sensitive details about yourself on your profile, such as your religious denomination and health details. While you may voluntarily provide this information to us when you create your profile, including your sexual preferences, there is no requirement to do so. Please remember that photographs that you post on blixr may reveal information about you as well. Where you do upload and choose to tell us sensitive information about yourself, you are explicitly consenting to our processing of your information and making this public to other users.
When you post information about yourself, or use the messaging function, the amount of personal information you share is at your own risk. If you post anything that is inconsistent with our Terms and Conditions of Use, we reserve the right to terminate your account.
For safety and security and to ensure you have the best possible user experience, we require users to verify their accounts and might ask for your phone number. We want to make sure you are not a robot! And we also want to avoid fake blixr accounts being created, which can be used for malicious activities and cybercrime.
If you decide to purchase any of our premium services, we will process your payment information and retain this securely for the prevention of fraud and for audit/tax purposes.
Finally, we want to keep in touch with you to make sure you know about the great promotions and offers we have available. If you’ve told us it’s OK, we will use your email address and phone number to send you information on these. You can withdraw this consent at any time via ‘Settings’ in the app.
If you turn these features on, when you use your mobile, we will collect information about WiFi access points, as well as other location information about your longitude and latitude and may save your device's coordinates to offer certain features to you. This information helps us identify your physical location and we may use it to personalise the app and make it easier for you to interact with other users, by enabling the information to be displayed and shared with other members choosing to view “nearby” events or restaurants.
If you have enabled location services, but wish to turn it off, you can do so via the following methods:
● iPhone app — settings, privacy, location services, blixr
● Android — profile, privacy, off
Links To External Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products, or services.
blixr may collect statistics about the behaviour of visitors to its portal. We may display this information publicly, or provide it to third party partners. However, we do not disclose your personally-identifiable information.
We collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). blixr may associate your device identifiers or phone number with your blixr account.
Log and Usage Information
When you use our services, or view content provided by blixr, we automatically collect and store certain information in server logs. This includes:
Details of how you used our service, such as your search queries, matches, past events or text communications.
Internet protocol address.
Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request and referral URL.
Unique Application Numbers
Certain services include a unique application number. This number and information about your installation, (for example, the operating system type and application version number), may be sent to blixr when you install or uninstall that service, or when that service periodically contacts our servers, such as for automatic updates.
We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
2. How we use information we collect
We use the information we collect from all of our services to provide, maintain, protect and improve them, to develop new ones, and to protect blixr and our users. We also use this information to offer you tailored content – like giving you more relevant search results and ads.
If other users already have your email, or other information that identifies you, we may show them your publicly visible blixr profile information, such as your name and photo.
When you contact blixr, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes, or improvements.
We use information collected from the app and other technologies, like pixel tags, to improve your user experience and the overall quality of our services. One of the products we use to do this on our own services is ‘blixr Analytics’. For example, by saving your language preferences, we’ll be able to have our services appear in the language you prefer.
When showing you tailored ads, we will not associate an identifier with sensitive categories, such as those based on race, religion, sexual orientation or health.
Our automated systems analyse your content, (including emails), to provide you with personally relevant product features, such as customised search results, tailored advertising, and spam and malware detection.
We may combine personal information from one service with information, including personal information, from other blixr services – for example to make it easier to share things with people you know. Depending on your account settings, your activity on other sites and apps may be associated with your personal information in order to improve blixr’s services and the ads delivered by blixr.
blixr processes personal information on our servers in many countries around the world. We may process your personal information on a server located outside the country where you live.
What Information We Keep About You and Why
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. To protect the safety and security of our users on and off our services, we implement a safety retention window of three months following account deletion. During this period, account information will be retained, although the account will of course not be visible on the services anymore.
In practice, we delete or anonymise your information upon deletion of your account, (following the safety retention window), unless:
we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations);
there is an outstanding issue, claim or dispute requiring us to keep the relevant information until it is resolved; or
the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
What Others May See About You
Our app is designed to make it easier for you to connect with other users and to interact with them. If you register or login to the app using your Facebook account, you are authorising us to access certain Facebook account information, including information you make available via Facebook; your friends list, current location and those friends you have in common with other blixr users. You also understand that your blixr profile and other information you make available via the app, including information you provide directly or indirectly through Facebook (i.e., your Facebook photos, your name, age, approximate location, friends you have in common with other blixr users and other profile information), may be viewed and shared by blixr users with individuals who may or may not be users, or via third party applications at such blixr users’ discretion. You might share information, like the photos and messages you send or upload and any metadata provided with those messages, along with any comments or information you provide in connection with your photos.
When using blixr, you should assume that anything you post or submit on the app may be publicly-viewable and accessible, both by users of the app and non-users of the app. We want our blixr users to be careful about posting information that will eventually be made public.
Transparency and LAW
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used.
We will cooperate with law enforcement enquiries from within, or outside your country of residence, where we are required to by law, or to protect the vital interests of a person. This may include preserving or disclosing any of your information, including your Registration Information, if we believe in good faith that it is necessary to comply with a law or regulation, or when we believe that disclosure is necessary to comply with a judicial proceeding, court order, or legal request; to protect the safety of any person; to address fraud, security or technical issues e.g. through anti-spam providers, to protect the service from criminal activity, or to protect our rights or property, or those of third parties. In such cases we may raise or waive any legal objection or right available to us.
3. Information we share
We do not share personal information with companies, organisations and individuals outside of blixr, unless one of the following circumstances applies:
With your consent
We will share personal information with companies, organisations or individuals outside of blixr when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
For external processing
For legal reasons
We will share personal information with companies, organisations or individuals outside of blixr if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
Meet any applicable law, regulation, legal process or enforceable governmental request.
Enforce applicable Terms of Service, including investigation of potential violations.
Detect, prevent, or otherwise address fraud, security or technical issues.
Protect against harm to the rights, property or safety of blixr, our users or the public as required or permitted by law.
We may share non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our services.
4. Information security
We work hard to protect blixr and our users from unauthorised access to, or unauthorised alteration, disclosure, or destruction of information we hold. In particular:
We encrypt many of our services using SSL.
We review our information collection, storage and processing practices, including physical security measures, to guard against unauthorised access to systems. .
We restrict access to personal information to blixr employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or terminated if they fail to meet these obligations.
Security of your account
While blixr strives to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
You should follow the below tips to maximise your account security:
1. Please make sure you log out of your account after use, as you never know who may stumble onto your account!
2. Please don't share your social media password with anyone else!
3. Change your social media password periodically.
If you ever think someone has had access to your social media password, please report it to the relevant social media platform and change your password immediately. We cannot guarantee the security of your personal data while it is being transmitted to our site and any transmission is at your own risk.
WE EXPRESSLY DISCLAIM ANY REPRESENTATION OR WARRANTY, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO ANY BREACHES OF SECURITY, DAMAGE TO YOUR DEVICE, OR ANY LOSS OR UNAUTHORISED USE OF YOUR REGISTRATION INFORMATION OR OTHER DATA.
6. Age Policy
blixr does not knowingly collect any information about or market to children, minors or anyone under the age of 18. If you are less than 18 years old, we request that you do not submit information to us. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal information, we will take steps to terminate that person's registration and delete their Registration Information from blixr. If we do delete a profile because you violated our no children rules, we may retain your email and IP address to ensure that you do not try to get around our rules by creating a new profile.
7. Compliance and cooperation with regulatory authorities
8. Your UK and EU Rights
Under UK and EU law, UK and EU users have the right to lodge a complaint with data protection regulators, and the Information Commissioners’ Office (ICO) is the UK’s lead regulator. You can find out how to raise a concern with the ICO by visiting their website at www.ico.org.uk. If you’re within the EU, you may also get in touch with your local Data Protection Regulator who may liaise with the ICO on your behalf.
You have a number of rights under European Data Protection law if you are an EU citizen.
Right to be informed: what personal data an organisation is processing and why (this notice).
Right of access: you can request a copy of your data.
Right of rectification: if the data held is inaccurate, you have the right to have it corrected.
Right to erasure: you have the right to have your data deleted in certain circumstances.
Right to restrict processing: in limited circumstances, you have the right to request that processing is stopped but the data retained.
Right to data portability: you can request a copy of your data in a machine-readable form that can be transferred to another provider.
Right to object: in certain circumstances (including where data is processed on the basis of legitimate interests or for the purposes of marketing) you may object to that processing.
Rights related to automated decision making including profiling: there are several rights in this area where processing carried out on a solely automated basis results in a decision, which has legal or significant effects for the individual. In these circumstances your rights include the right to ensure that there is human intervention in the decision-making process.
blixr has designated a Data Protection Officer and they can be reached by emailing DPO@blixrapp.com.
If you want to exercise any of your rights listed above please email us at DPO@blixrapp.com.